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  • What is the average manufacturing time?
    Our manufacturing time varies based on the complexity and customization of the order. Typically, it takes 15 days to 20 working days to craft our handmade bags. For more accurate information, please contact our customer service at
  • Where is your manufacturing facility located?
    Our manufacturing facility is situated in Delhi, India. We take pride in creating our handmade bags locally to ensure the highest quality and attention to detail.
  • Do you offer international shipping?
    Yes, we provide worldwide shipping. We want to make our handmade bags accessible to customers globally. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy or contact our customer service for specific details.
  • What are the shipping charges?
    Shipping charges depend on the destination and the shipping method chosen. We aim to provide transparent and competitive shipping rates. You can find detailed information on our shipping costs during the checkout process or by contacting our customer service.
  • How can I track my order?
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the shipping carrier's site.
  • What is the best way to contact your customer service?
    If you have any questions, concerns, or inquiries, please feel free to reach out to our customer service team through our "Contact Us" page on our website. We aim to respond promptly to ensure a seamless and satisfactory customer experience.
  • Can I visit your manufacturing facility?
    While we appreciate your interest, our manufacturing facility is not open to the public for visits. However, if you have specific business inquiries or partnership proposals, please contact our business development team through the appropriate channels listed on our website.
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